Hospitality America
We are a full-service hospitality management company, providing services for all aspects of hotel management and operation. We believe people do business with people. And when they do, a strong partnership forms, paving a path towards success.
People. Process. Results.
Services
Founded in 1995, Hospitality America brings over thirty years of asset management and fully integrated, total profit planning experience. With expertise in all facets of hotel operations, we are focused on positive employee engagement, exceptional guest experience and sustainable success for our partners.
Proven experience with hospitality management and consulting
We use our experience and expertise to optimize the hospitality experience to drive exceptional performance for our guests, team members and partners, so that each may thrive in pursuit of their purpose.
Ben Campbell
A dedicated team player whose unwavering commitment to pursuing excellence serves as a driving force. Responsible for all aspects of the company, from sourcing investments to operations, overseeing strategic development, and deployment for a growing portfolio.
Under Ben’s previous leadership as COO, he secured Hospitality America’s first asset acquisition and four new hotel developments. In preparation for Hospitality America’s growth period, Ben added key positions to the company’s leadership team while prioritizing the company’s award-winning culture. Ben’s strategic vision and dedication to excellence will continue to position Hospitality America as an industry leader.
“I have a clear vision for Hospitality America, shared by our leadership team, which emphasizes our core values. This sets us apart and propels us towards the continual pursuit of excellence.”
Ben holds a Bachelor of Science in Business Administration from Gardner-Webb University, where he also excelled as a four-year athlete on the baseball team. Ben is active in his local community, where he serves on the board of Visit Greenville SC. Through his passion to serve, Ben is also directly involved in the Village Wrench and Dream Street charities.
Leigh Holloway
A big-picture and analytical visionary. Responsible for deploying innovative revenue strategies to navigate complex market dynamics to maximize profitability. “I love digging into the data to learn what drives each market and leveraging this knowledge to better understand consumer behavior.”
Chris Cargen
A seasoned hotelier passionate about hospitality. “I believe that the hospitality industry continues to evolve, and I have an unwavering commitment to create unforgettable experiences for our guests.”
Since founding Hospitality America in 1995, Chris has been a force within the hospitality industry, cultivating the strong company culture the organization has today. Throughout Chris’ tenure, Hotel Business Magazine has consistently recognized Hospitality America as a Top 100 hospitality management company. The properties under his leadership have won numerous awards from Hilton and Marriott for their guest service and development success.
Frank Cook
A seasoned mentor, dedicated to the pursuit of excellence. Responsible for the operational success of our full-service and lifestyle hotels, interfacing with property teams to develop and execute strategies to optimize revenue generation, margin performance, and profitability. “I am passionate about excellence, collaborating with our hotel teams to achieve success.”
Daniel Lock
As the Vice President of Commercial Strategy, Daniel is responsible for the alignment of our commercial verticals, leading our day-to-day revenue, marketing and sales strategies. Daniel joined Hospitality America in 2010 and has showcased exemplary dedication and skill in various roles within the company. A motivating team builder, driving change and challenging the status quo.
Daniel is a U.S. Air Force veteran and graduate of the University of South Carolina, earning a B.A. in Communications and a minor in Journalism. Daniel has served in leadership roles in a number of charitable organizations, most recently as a Board Chair of the Ronald McDonald House of the Carolinas.
Kellie Hanselman
Kellie, brings 19-years of multifaceted sales, marketing, and leadership experience to Hospitality America. Her longevity with the Hilton brand and track record of significantly increasing revenues, improving communications, and mentoring employees at full-service and luxury hotels and resorts make Hanselman the right choice to lead Hospitality America’s portfolio of sales leaders.
Prior to joining Hospitality America, Hanselman served as Director of Sales & Marketing for the Waldorf Astoria in Park City, Utah. In that role she led and mentored a large team across both the room and catering sales disciplines, continually exceeding budget targets for group, tour, and banquet/catering sales. She also spearheaded daily commercial strategy discussions in conjunction with the Director of Revenue Management, and directed all property marketing, communication, digital, and social media efforts. Other positions included Director of Sales & Marketing at the Hilton Minneapolis; Director of Sales at the New York Hilton Midtown; Assistant Director of Sales at Hilton Hotels of Washington D.C. (including Washington Hilton, Capital Hilton, and Embassy Suites Georgetown); Director of Sales & Marketing at Hilton St. Louis Downtown; Director of Sales at Temecula Creek Inn Resort; Director of Sales & Sales Manager at Embassy Suites Temecula Valley Wine Country; and Regional Director of Sales at Stoney Creek Inn Hospitality.
Wes Cargen
As Vice President of Business Intelligence, Wes Cargen drives Hospitality America’s data-driven initiatives, positioning the company at the forefront of analytical innovation in the hospitality industry. He develops and executes BI strategies that boost operational efficiency and enable informed decision-making across the organization.
Wes actively improves data accessibility, implements advanced reporting solutions, and fosters a data-driven culture throughout Hospitality America. His expertise transforms complex data into actionable insights that propel the company’s growth.
Under his leadership, Hospitality America is building advanced predictive analytics and real-time dashboards, setting new standards for data utilization in hospitality management. His strategic approach sharpens operational efficiency and empowers teams at all levels to make data-driven decisions.
Jennifer Hopson
Detailed-oriented with a drive for excellence, a team leader focused on operational performance and producing high-quality work. “What I love about accounting is that even though it’s mostly predictable, it also evolves and challenges us to create more efficient processes.”
Justin Deyo
Justin Deyo directs Hospitality America’s portfolio of hotel leaders, focused on driving efficiencies and operational performance. With hospitality career spanning over twenty years, Justin Deyo joined Hospitality America in 2013, demonstrating a penchant for developing talent through exemplary leadership and operational expertise. Deyo recently served as Area General Manager in Columbia, South Carolina overseeing two key assets in the Hilton Columbia Center and Hampton Columbia Historic District. Additionally, Deyo served as the inaugural Chair of HA’s Leadership Council which consists of property leaders across the portfolio tasked with vetting and deploying new processes and procedures. In addition to serving as Chair of Hospitality America’s Leadership Council, Deyo is an active community leader, serving on the board for Friends of Fisher House, Tax A Committee of Columbia, and a member of the Columbia Vista Guild.
The Director of Operations is tasked with mentoring and developing hotel leaders, driving the organization’s performance standards, and providing strategic support for renovations and new hotel openings.
Portfolio
Our portfolio reflects a preference for quality over quantity and a commitment to operational excellence. We are preferred partners of Hilton and Marriott, with expertise in each brand vertical. Our food and beverage partners include local and national brands, managed by award-winning industry leaders.
Hotel Avail, Tapestry Collection
Courtyard by Marriott
Element by Marriott
TownePlace Suites by Marriott
passion for people
Careers
Successful hospitality is accomplished by people for people, which is why at Hospitality America, we believe our people are the core to our success.
YOUR PASSION FOR PEOPLE.
