Core Values drive Company Culture
What earns a hotel company the best-place-to-work designation? For employees of Hospitality America, it is “culture and coworkers,” “flexible scheduling,” and “respect, understanding and value given to my work” that enabled the third-party hotel management company to win the coveted “Top Workplaces 2024” award, co-sponsored by USA Today and Energage™.
The Top Workplaces USA Today awards recognize midsize and large organizations with operations in multiple markets. Hospitality America participated in the Hotel Sector/Private Ownership category with 500 to 999 employees. Winners were identified solely based on employee feedback gathered through the Energage employee engagement survey.
Earning this award is a testament to our collective dedication, passion, and unwavering commitment to fostering a workplace culture where team members feel valued, supported, and empowered,
said Hospitality America President and CEO Ben Campbell. Our people are the core to our success. This award is based on the sentiment provided by our employees who demonstrate our core values daily. They guide how we achieve success for our partners, team members and guests.
- Hospitality America’s average job posting open time in May 2023 was 64 days. The company’s current average job posting open time as of March 2024 is 17 days.
South Carolina Top WorkPlaces Award
Hospitality America was recognized as a Top Workplace in South Carolina, ranking 19th among 76 midsize companies. A designation attributed to their portfolio of hotels in South Carolina.
- Embassy Suites by Hilton Greenville Downtown RiverPlace
- Hampton Inn & Suites by Hilton Greenville Downtown RiverPlace
- Residence Inn & Suites by Marriott Greenville
- Hilton Columbia Center
- Hampton Inn by Hilton Columbia Historic District
Employee Feedback Says It All
In the fourth quarter of 2023, Hospitality America participated in the annual Energage Engagement Survey, seeking candid employee insights and perspectives on various aspects of its company culture, leadership, growth opportunities, and more. The feedback was insightful, and the positive scoring led to Hospitality America earning the sought-after workplace title.
Here are just a few of the employee responses:
- Hospitality America offers the opportunity to advance in the organization and they show their appreciation through benefits like discounts and bonuses. There is always an opportunity to grow and learn.
- Hospitality America genuinely cares about us and they truly strive for excellence.
- Hospitality America grants me the freedom to pursue my ambitions, enabling me to mentor others and contribute to the company’s growth and future. It challenges me to continue evolving and growing daily.
- I’m able to communicate how I feel about my concerns at the hotel.
- My manager checks in and listens to me. This allows me to make my own decisions and learn from my mistakes. It reassures me that I am moving in the right direction.
- The work I do really makes a difference.
Earning the Top Workplaces 2024 award speaks volumes about the incredible team we have assembled,
Campbell said. It reflects our employees’ hard work, dedication, and the positive impact they make daily.
