ROOM ATTENDANT

SCOPE OF THIS POSITION

A room attendant is responsible for the cleanliness and overall appearance of guest rooms.

• Vacuuming and sweeping carpets and floors.
• Mopping floors as needed.
• Dusting, brushing, polishing and vacuuming furniture.
• Dusting and cleaning room decorations, appliances and structural surfaces (e.g. wall fixtures, window sills, vents).
• Changing linen and making beds.
• Cleaning showers, tubs, sinks and bathroom items.
• Removing used guest amenities and trash.
• Replenishing guest amenities and supplies.
• Inspecting rooms for safety hazards and for the operating condition of equipment and reporting same to maintenance.
• Checking for damaged linens.
• Reporting lost and found articles, maintenance problems, or special room problems (e.g. pets in the room) to a supervisor.
• Maintaining storage rooms and stocking carts.
• Emptying linen from housekeeping cart into laundry cart.
• Recording room status on work assignment sheets.
• Providing information to guests about hotel services, facilities and other amenities.
• Providing information to guests about local attractions/services.
• Preparing rooms for guest arrival and responding to special guest requests, such as delivering newspapers or cleaning a spill.
• Listening and responding to guests’ requests or complaints.

ADDITIONAL

• Must be a citizen of this country or possess a valid work permit.
• We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, disability, or any other protected status.
• Our company is an equal opportunity employer.