Homewood Suites by Hilton®, the national brand of upscale, residential-style hotels, today announced it has been ranked one of the Top 10 Highest Overall Cleanliness hotel in the brand receiving the Star Suitekeeping Team Award presented by Bill Duncan, Vice President, Brand Sales & Support Services.
The Hotel's Executive Suitekeeper and Team is being recognized on behalf of the entire brand. Cleanliness is a top driver in overall satisfaction and return intent for our guest. And no one has more control over this on a daily basis than our Suitekeeping Team. By helping to recognize and motivate teams, the brand hopes to help push our satisfaction levels for both the hotel and the brand to greater heights.
The Overall Cleanliness Award is by the marks received in the GSRS in the following categories: Cleanliness of Guest Room, Cleanliness of Bathroom and Helpful Housekeeping Staff.
All Homewood Suites by Hilton® hotels back their quality and service with an unconditional 100% Satisfaction Guarantee, which means if a guest is not completely satisfied with their stay, that night’s stay is free.
Launched in 1989, the Homewood Suites by Hilton® brand targets guest who stay for a few nights or more and who prefer residential-style all-suite lodging for a price comparable to a stay at a traditional, high-quality hotel. Each suite has a fully equipped kitchen, featuring a microwave oven, full-size refrigerator and twin-burner stove with all the necessary pots, pans and utensils. Additionally, suites contain a remote controlled television, videocassette player or on-demand movies, ceiling fans, an iron-ironing board and two telephones with data ports. Added to our Complimentary High Speed Internet Access is the new Complimentary Wireless Internet Access in ALL the hotel areas.
Homewood Suites by Hilton® is a part of Hilton® Hotels Corporation, recognized internationally as a preeminent hospitality company. The company develops, owns, manages or franchises more than 2,000 hotels, resorts, and vacation ownership properties. Its portfolio includes many of the world’s best known and most highly regarded hotel brands, including Hilton®, Conrad®, Doubletree®, Embassy Suites® Hotels, Hampton Inn®, Hampton Inn & Suites®, Hilton Garden Inn®, Hilton Grand Vacations® Company and Homewood Suites by Hilton®.