COLUMBIA, S.C. – The Hilton® Columbia Center was voted No. 4 of all Hilton Hotels in North America for guests services and amenities. This consumer ranking was created through the Hilton Brand-Americas Voice of the Customer Survey. After their stay at Hilton Hotels, guests are asked to participate in the survey to provide feedback on overall service, plans to return and whether problems occurred during their stay. Each year, results are compiled in a ranking based on the guests' responses to questions involving property loyalty and service. Hilton® Columbia Center, which is located in the Vista and managed by Tony Tam, received an overall ranking of No. 4 and the No. 3 ranking for service.
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Source: State Newspaper - Business Section / Date: 02/11/2011