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KEY STAFF > EXECUTIVE BIOGRAPHIES

  • Christopher Cargen, CHA - President & CEO

    President and majority stockholder of Hospitality America, Chris personally directs the operations, marketing and customized business plan for each hotel under management. A 36-year veteran of the hospitality industry, he has a dual management and development background with a verifiable track record of launching successful new hotels as well as turning around marginal properties, especially distressed destination beach resort hotels.

    Prior to founding Hospitality America in 1995, Cargen held corporate or hotel general manager positions with Dunfey Hotels (now OMNI Hotels), Hospitality Management Corporation and Outdoor Resorts of America. He has served as multi-unit supervisor or general manager of Hampton, Hilton, Ramada, Sheraton, Shoney's, and Quality Inns as well as many independent beach resort hotels located in Georgia, South Florida and throughout the Caribbean.

    Cargen received his Bachelor of Science from Cornell University School of Hotel Administration graduating on the Dean's List and Ye Hosts Scholastic Honorary. He is a member of the Cornell Society of Hotelmen and a former member of Cayuga Hospitality Advisors. He is frequently consulted by Hilton's Hampton Inn Advisory Council to contribute and evaluate brand initiatives. Cargen has served as president and director of several condominium hotels and is a past chairman of the Jekyll Island [Georgia] Hotel Association. He enjoys off-shore sailing, snow skiing and fitness exercise and is treasurer of his son's high school Ice Eagles hockey team.


    Contact Information:

    Christopher Cargen - President & CEO
    1101 Kermit Dr., Suite 500 - Nashville, Tennessee 37217
    Phone: (615) 377-7662 - Fax: (615) 279-9368
    E-mail: chris(at)hospitalityamerica(dot)com

  • Howard Wolfson - Vice President Operations

    Hospitality America's Vice President of Operations is a graduate of Tulane University and is an eleven plus year veteran of the hospitality industry. Previous affiliations include Hilton Hotel Corporation in Atlanta, Promus Hotels, and Villas by the Sea a Hotel Condominium & Conference Center in historic Jekyll Island, Georgia.

    The Southeast region consists of four Hilton branded hotels and one Cendant branded hotel. Howard credits the successes of these hotels to all the outstanding team members who have help create the best lodging facilities in South Florida and an enjoyable place to work.


    Contact Information:

    Howard Wolfson - Vice President Operations
    50 S.W. 12th Street, 6th Floor - Miami, FL 33130
    Phone: (305) 373-0611 | Fax: (305) 373-0623
    E-mail: hwolfson(at)hospitalityamerica(dot)com

  • David Berger - Vice President Operations

    David Berger is Vice President of Operations for Hospitality America. He is responsible for the company's portfolio of nine Hilton and Marriott branded hotels geographically located throughout the south. David was first appointed as a General Manager with Prime Hospitality at the age of twenty-three. Over the course of his career, David has progressed through a variety of General Manager positions with multiple Marriott, Hilton and Starwood branded properties. Most recently, David was General Manager of Thayer Lodging's 405-key Sheraton Miami Airport & Executive Meeting Center with 17,000sf of certified International Association of Conference Centers (IACC) meeting space, a staff of 210 associates and annual revenues exceeding $20 million.

    David is a graduate of Lynn University where he earned a Bachelor of Science in Hospitality in 1997. David is also active in community organizations and boards including his most recent appointment as an Executive Board of Director for the Greater Miami & Beaches Hotel Association.


    Contact Information:

    David Berger - Vice President of Operations
    40 W Broad Street, Suite 370 - Greenville, SC 29601
    Office: (864)467-9946 | Fax: (864)679-7559
    E-mail: d.berger(at)hospitalityamerica(dot)com

  • Demeka Chance - Vice President of Accounting & Administration

    Demeka Chance is the Vice President of Accounting & Administration for Hospitality America. She is responsible for the preparation of the Financial Statements for each hotel monthly. Demeka also oversees the Accounts Payable and Internal Audit positions. She is a graduate of Trevecca Nazarene University with a B.S. in Accounting and Business Management. Demeka is a ten plus year veteran of the hospitality industry.

    Contact Information:

    Demeka Chance - Vice President of Accounting & Administration
    1101 Kermit Dr., Suite 500 - Nashville, Tennessee 37217
    Office: (615)377-7662 | Fax: (615)279-9368
    E-mail: dchance(at)hospitalityamerica(dot)com

  • Wes Cargen - Operations Manager

    Wes Cargen is the Operations Manager for Hospitality America. He is responsible for overseeing and assisting in the day-to-day operations of each property. Wes is also responsible for conducting annual internal control audits for each of Hospitality America's properties. Wes began his hospitality career in 2008, working as a Front Desk Agent before transitioning into Sales. Wes first joined Hospitality America in 2011, serving as the company's Operations Analyst / Internal Controls Auditor.

    Wes graduated from Belmont University in 2009 with a Bachelor of Business Administration.


    Contact Information:

    Wes Cargen - Operations Manager
    40 West Broad Street, Suite 500 - Greenville, SC 29601
    Office: (864)467-9946 | Fax: (864)679-7559
    Email: w.cargen(at)hospitalityamerica(dot)com

  • Glen Williams - Regional Director of Operations - Greenville

    Glen is a Regional Director of Operations for Hospitality America Inc., and is responsible for providing leadership to the operational management teams in each of his assigned hotels in Greenville, SC. He is based in Greenville, South Carolina.

    Bringing with him over 20 years of hospitality experience, Glen joined Hospitality America in 2007. Most recently he was the opening General Manger of the Courtyard Greenville Downtown. Glen has previously worked for Marriott Hotels & Resorts, Hyatt Hotels and Hilton Hotels. He also spent five years in the corporate housing industry. Glen began his career as a bellman at the Park Ridge, New Jersey Marriott.

    A graduate of Clemson University, Glen holds a Bachelor of Science in Management with a concentration in Marketing.

    He is currently Chairman of the Greenville, South Carolina Convention and Visitors Bureau and President of the South Carolina Hospitality Association Greater Greenville Chapter. Additionally Glen serves on the Governor appointed Tourism Expenditure Review Committee and the Greenville County Accommodations Tax Board.


    Contact Information:

    Glen C Williams - Regional Director of Operations
    40 W Broad Street, Suite 370 - Greenville, SC 29601
    Office: (864)679-7551 | Fax: (864)679-7559
    E-mail: g.williams(at)hospitalityamerica(dot)com

  • Leigh Holloway - Area Director of Revenue Management

    Leigh Holloway is Area Director of Revenue Management for Hospitality America. She is focused on driving top-line revenues and growing market share through the development and implementation of customized strategies. Leigh provides support to hotel staff ensuring sales, marketing and operational efforts are aligned with revenue goals.

    Leigh joined the Hospitality America team in 2006 as a Sales Manager, was soon promoted to Director of Sales and eventually to General Manager. She transitioned into Revenue Management, assisting the company's efforts for several years. She left Hospitality America and joined DiNapoli Capital out of California, serving as Director of Revenue Management over their San Jose portfolio prior to accepting an opportunity with TPG Hospitality. At TPG she worked as Director of Revenue Management and earned a promotion to Area Director of Revenue Management providing revenue management leadership across multiple brands. While at TPG, she was awarded recognition for achievements in forecast accuracy, revenue and market share growth as measured across a portfolio of over 70 hotels.

    Leigh rejoined the Hospitality America team in late 2016. She and her husband Scott live in Greenville, SC with their 3 children Reeves, Jocelyn and Evan.


    Contact Information:

    Leigh Holloway - Area Director of Revenue Management
    40 W Broad Street, Suite 500 - Greenville, SC 29601
    E-mail: l.holloway(at)hospitalityamerica(dot)com

  • Nelle O'Donnell - Revenue Manager

    Nelle O'Donnell is the Revenue Manager for Hospitality America. She began her career with Hospitality America in 2011, as the Director of Sales for the Hampton Inn & Suites Greenville Downtown at RiverPlace. Her main responsibilities included hotel revenue management in addition to overseeing group sales, negotiating corporate business and customer service. During her time in this role, the team was able to increase room revenue and RevPar by over 30% while maintaining positive guest scores and a #1 TripAdvisor ranking.

    In 2016, she assisted in opening the 156-key Embassy Suites Greenville Downtown at RiverPlace, inclusive of two restaurants and 10,000 sf of event space.

    Nelle's understanding of operations and sales paired with her passion for numbers and strategizing have aided in her success as Revenue Manager. Nelle is based in Greenville, SC and supports revenue efforts for Hospitality America's South Carolina, Louisiana and Virginia properties.

    She is originally from New Hampshire, Nelle attended the University of South Carolina where she received a Bachelor of Science in Sport and Entertainment Management.


    Contact Information:

    Nelle O'Donnell - Revenue Manager
    40 W Broad Street, Suite 500 - Greenville, SC 29601
    E-mail: n.odonnell(at)hospitalityamerica(dot)com

  • James St. John - Principal & Consulting Partner Hospitality America LLC

    Since joining the Hospitality America team in 1993, Jim has participated on numerous consulting, take-over and operational assignments. He remains available to Hospitality America clients on an as-needed basis and brings considerable depth to the team.

    In his role as President & CEO of Mantis Hospitality, St. John was responsible for the coordination of operations in existing Mantis Collection properties, and the development of the brand worldwide, including providing management services in the luxury passenger vessel & yacht sector.

    Prior to joining the Mantis Group, St. John served for over five years as President & CEO of The World, the only private residential community at sea. At The World, he had global responsibility for all aspects of sales, rentals, hotel, F&B, maritime, personnel, accounting, and logistics. This relationship began as a Hospitality America consulting assignment prior to the Resident purchase of the ship.

    During his 45-year career in the hospitality industry, St. John has provided insight and direction to some of the world's finest resorts, hotels and private clubs, including the Jupiter Island Club, Rockefeller's Little Dix Bay, and the five-star Mills Hyatt House. Hospitality America assignments have included The World, the Lyford Cay Club and the Ocean Club.

    A frequent presenter at hospitality & cruise industry events, St. John is an active participant in industry affairs. He has served as President of the St. Thomas/St. John Hotel Association and on The Governor's Tourism Policy Council in the U.S. Virgin Islands. He currently serves on the Advisory Board for Stenden University in the Netherlands and as President of the US SAILING Foundation/ Martin County.

    A devoted family man, Jim and Christine, his wife of 34 years, make their home in Palm City, Florida. They have two adult children, daughter Erin and son Kyle.


    Contact Information:

    James St. John - Hospitality America, LLC
    3919 SW Whispering Sound Drive - Palm City, FL 34990
    Office: +1 (772) 223-6693 | Mobile: +1 (772) 215-1321
    E-mail: jimst.john(at)hospitalityamerica(dot)com